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REQ: 1272
Job Opening:
Computer Programmer II, Washington, DC
Job Description:
Usually reports to the Help
Desk Supervisor/Senior User Trainer or Application Manager. Assists
in setting up and operating end user support program for major
applications in support of specific projects. Sets up overall user
training programs, particularly for complex applications such as
groupware and workflow packages which require active on-going
training and support to ensure that they are being used efficiently
but also for agendas. Established training facilities and
schedules. May supervise work teams of user support staff, such as
help desk staff. Organizes, prepares, schedules, and conducts
training sessions. Training will most often be user level training
for specific databases or specific software packages, including word
processing and other office automation packages, but may sometimes
also include team building training, contract/document center
operations, etc. Audience may include attorneys, paralegals,
Government Case Managers, client agency staff, and/or other Contract
employees. Prepares training approach and materials; arranges for
use of training facilities, for access to appropriate applications,
etc. Performs help desk functions—answering and responding to user
desktops, and coordinating support with office automation support
contractors and staff.
Education:
Undergraduate degree strongly preferred.
Required Skills:
Supervisory experience
helpful. Must have hands on familiarity with the network,
telecommunications and operating systems environment of the
applications being supported. Experience with DOJ office automation
environments extremely helpful; should be an expert user of the
Governments word processing, spreadsheet and email systems. At
least two years of experience involving teaching/training users in
computer applications, preferably database, imaging or other
automated litigation support applications will generally be
expected.
Schedule and Status:
Full time
Employee Type:
Regular
Able to Obtain Clearance:
Must pass a credit and background check.
Possess Clearance:
N/A
For consideration:
Please send your resumes to
recruiter@labat.com or fax to 703.506.4646 attention Recruiter.
Please note REQ# 1272 in the subject line. We are an Equal
Opportunity Employer.
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